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PROJECT OVERVIEW
MY ROLE
UX Researcher
UX Designer
Visual Designer
TOOLS
Figma
Google Forms
Your Table, Your Taste, Your Style.
SCOPE
User Research
Design Strategy
Wireframing
Prototyping
User Testing
CHALLANGE
La Mercerie’s guests face a fragmented experience when making reservations, browsing the menu, and shopping for curated homeware, relying on multiple platforms that lack cohesion. This disconnect diminishes brand engagement and creates unnecessary friction in the customer journey.
SOLUTION
Design a seamless, elegant, and intuitive experience that allows guests to effortlessly book reservations, explore the menu with dietary filters, and shop curated homeware - bridging the gap between dining and luxury retail in a single, cohesive platform.
IMPACT
OVERALL USABILITY
100% of users found the La Mercerie app easy to use and aesthetically pleasing, confirming the design’s success in delivering a seamless, brand-aligned digital experience.
TASK COMPLETION RATE
4/5 of the testing participants successfully completed key tasks with no errors, indicating strong usability and effective user flows across the app’s core features.
PERSONALIZATION
3/5 of the testing participants appreciated the app’s personalization features, noting that it made them feel more connected and included in La Mercerie’s brand experience.
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